*In case of cancellation of the finalized reservation for 72 hours or longer than the check-in date, the payments made by wire transfer will be refunded without any deduction, in payments made by credit card, the remaining amount is refunded after 5% is deducted.
*If the reservation is canceled less than 72 hours before the entry date, no refund is made and no date change is made.
*It is mandatory for our guests to bring all family members' IDs with them when checking in to the hotel. Children aged 0 - 6 are free of charge with two adults (born in 2017 -2023), and children between the ages of 7 and 12 (2011 - 2016) are 50% discounted. 2010 and above are considered adults.
*Our hotel is not responsible for the expenses incurred by the bank for payments made by wire transfer. Both foreign and Turkish banks charge fees for wire transfers made from abroad.
*The check-in time of our hotel is 15:00 and the check-out time is 11:00. Check-in and check-out at different times
***Reservation is not made without making payment.
***The presentation of T.R. Identity Card, Passport or Driver's License is mandatory on the checking-in date.